Frequently Asked Questions
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  • How do I extend my rental period?

    Just call or email us. We can extend your booking based on availability.

  • Do you offer replacement vehicles?

    Yes, in case of breakdowns, we provide swift replacements.

  • Is the car rental insured against accidents?

    Yes. All rentals are covered by comprehensive insurance.

  • Are your vehicles regularly serviced?

    Yes. Every car undergoes regular inspection and maintenance.

  • What happens if the car breaks down?

    We provide 24/7 roadside assistance and replacement vehicles.

  • Do you offer camping gear with the car?

    Yes. Rooftop tents and camping kits are available on request.

  • Can I rent a car for NGO fieldwork or humanitarian trips?

    Yes. Our fleet supports humanitarian and development missions across Rwanda.

  • Are pets allowed in rental vehicles?

    Only upon request and with a pet-cleaning surcharge.

  • Can I rent a car for filming or photography?

    Yes. We work with production teams and tour companies.

  • Do you offer cars for events or weddings?

    Yes. We offer luxury cars and vans for all occasions.

  • What payment methods are accepted?

    Mobile money, credit/debit cards, and wire transfers are accepted.

  • Is there a fee for cancelling a reservation?

    Cancellations within 24 hours may incur a charge. Terms vary by car type.